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Computer Operator Syllabus Part II Second Paper JOB Based Knowledge

Computer Fundamentals

1.1. Definition, History, Generation, Characteristics, Types & Applications of Computers

1.2. Overview of a computer system

1.2.1. Data and data processing

1.2.2. Hardware: Definition; Input Unit, CPU, Output Unit; Storage devices: Primary & Auxiliary Memory

1.2.3. Software: Definition; Types of Software; Programming Language& its types

1.2.4. Firmware and Cache Memory

1.3. Concept of Multimedia

1.4. File Management

1.4.1. Physical Structure of the disk

1.4.2. Concept of File and folder

1.4.3. Type of files and file extensions

1.5. Introduction to ASCII and Unicode standards

Operating System

2.1. Introduction to Operating System

2.2. Types of Operating System

2.3. Functions of Operating Systems

2.4. Command Line operation (e.g. copy command, move command, command to view and set different file attributes, etc.)

2.5. Windows Operating System

2.5.1. Introduction to Graphical User Interface (GUI)

2.5.2. Basic Windows Elements – Desktop, Taskbar, My Computer, Recycle Bin,

2.5.3. Starting and shutting down Windows

2.5.4. File Management with Windows Explorer

2.5.5. Windows applications: (Control Panel, Character Map, Paint)

2.5.6. Finding files of folders and saving the result

2.5.7. Starting a program by command line operation

2.5.8. Changing window settings: Adding/Removing programs; Clearing the contents of document menu; Customizing the taskbar; Control panel items

2.5.9. Creating shortcut (icons) on desktop

2.5.10. System tools:disk scanning, disk defragmenter, backup, restore, format

Word Processing

3.1. Concept of Word Processing

3.2. Creating, Saving, Opening, Previewing and Printing documents; Changing Default settings

3.3. Elements of Word Processing Environment (Menu, Toolbars, Status bar, Rulers, Scrollbars)

3.4. Copying, Moving, Deleting and Formatting text (Font, Size, Color, Alignment, line & paragraph spacing); Finding and Replacing text; Setting Page Layout

3.5. Creating lists with Bullets and Numbering

3.6. Creating and Manipulating Tables; Borders and Shading

3.7. Use of Indentation and Tab Setting; Creating Newspaper Style Documents using Column

3.8. Inserting Header, Footer, Footnotes, Endnotes, Page Numbers, File, Page break, Section break, Graphics, Pictures, Charts, Word Art, Symbols &Organization Chart

3.9. Mail Merge

3.10. AutoCorrect, Spelling and Grammar Checking, and Thesaurus

3.11. Security Technique of Documents

3.12. Familiarity with Devanagari fonts

Electronic Spreadsheet

4.1. Concept of Electronic Spreadsheet

4.2. Organization of Electronic Spreadsheet application (Cells, Rows, Columns, Worksheet, Workbook and Workspace)

4.3. Creating, Opening, Saving, Page Setting, Previewing and Printing Work Book; Changing default options

4.4. Elements of Electronic Spreadsheet Environment (Menu, Toolbars, Status bar, Rulers, Scrollbars)

4.5. Editing, Copying, Moving, Deleting Cell Contents; Formatting Cells (Font, Border, Pattern, Alignment, Number and Protection); Formatting Rows, Column and Sheets

4.6. Using Formula – Relative Cell and Absolute Cell Reference

4.7. Using basic Functions

4.8. Generating Series; Sorting and Filtering Data; Summarizing Data with Sub Totals

4.9. Creating Charts

4.10. Inserting Header and Footer

4.11. Spell Checking

4.12. Importing data from and Exporting into other formats

4.13. Familiarity with Devanagari fonts

Database System

5.1. Introduction to Data, Database and DBMS

5.2. Basic Concept of Tables, Fields, Records, Relationships and Indexing

5.3. Introduction to database application

5.3.1. Data Types

5.3.2. Creating, Modifying & Deleting Tables

5.3.3. Establishing relationships among tables

5.3.4. Formatting and validating field data

5.3.5. Inserting, Modifying, and deleting data

5.3.6. Creating, Modifying, Deleting and Using simple Queries / Forms / Reports

Presentation System

6.1. Introduction to presentation application

6.2. Creating, Opening & Saving Slides

6.3. Formatting Slides

6.4. Slide Show

6.5. Animation

6.6. Inserting Built-in picture, Picture, Table, Chart, Graphs, and Organization Chart etc.

Web Designing and Social Media

7.1. Introduction to Web Page and CMS (Content Management System)

7.2. Designing Simple Webpage with HTML

7.2.1. HTML Document

7.2.2. HTML Tags

7.2.3. Working with Text, Hyperlinks, Images, Lists, Forms, Tables, Frames, etc.

7.3. Familiarity with Cascading Style Sheet, Rich Site Summary and social networking

7.4. Use of Social Media in governance

7.4.1. Introduction to Social Media

7.4.2. Social Media Platforms

7.4.3. Applications in government organizations

7.4.4. Operating and Managing Social Media

Computer Network

8.1. Basic Networking: definition, types, and topologies

8.2. Connectivity and media: Network cables and connectors

8.3. Introduction to Network Devices (Hub, Switch, Router, Gateway etc.)

8.4. Network cabling and cable testing

8.5. Familiarity with IP Addressing, subnet mask, gateway, DNS, static and dynamic address assignment

8.6. Application of Network utilities (e.g. IPCONFIG, PING, TRACERT, NSLOOKUP)

8.7. Concept of E-mail / Internet / Extranet/Intranet, World Wide Web (WWW)

8.8. Familiarity with internet browsers (Internet explorer, Firefox, Opera, Safari, Google Chrome, etc.)

8.9. Familiarity with Cloud-based services (Dropbox, Google Cloud, iCloud, etc.)

Cyber Security

9.1. Introduction to Cyber Security

9.2. Common security threats: Social engineering; Distributed Denial of Services; Malwares: Phishing, Spyware, Viruses, Worms, Trojans, etc.

9.3. Security Mechanisms

9.3.1. Identity and Access Control

9.3.2. Use of Firewalls, IDS and IPS

9.3.3. Email Filtering

9.3.4. Use of antivirus software

9.4. Digital Signature: Concept and Applications

Hardware Maintenance and Troubleshooting

10.1. Configure Power Supply, Motherboard and System Devices, BIOS settings, input/output devices, UPS

10.2. Types and features of display devices (CRT, LCD, LED, Plasma)

10.3. Connector types (BNC, RJ45, HDMI) and associated cables

10.4. Troubleshooting of computer and its peripherals (keyboard, mouse, printer, scanner, speaker)

10.5. Troubleshooting of connectivity (cables, network, etc)

10.6. Installation and Troubleshooting of operating system (Windows, Linux etc.)

10.7. Installation of Device Drivers, Configuration and Installation of Application Programs and System Restore.

10.8. Data Backup: Concept and Methods

Relevant Legislations and Institutions

11.1. ICT Policy, 2072

11.2. Electronic Transaction Act, 2063

11.3. Information Technology Emergency Response Team (ITERT) Operation and Management Directive, 2075

11.4. Government Website Development and Management Directive, 2078

11.5. Roles of related Institutions:

11.5.1. Ministry of Communication and Information Technology

11.5.2. Department of Information technology

11.5.3. National Information Technology Center / Government Integrated Data Center

11.5.4. Security Operation/Monitoring Center

Computer Operator Syllabus Second Paper Syllabus Topic Wise

Computer Fundamental – 2 Questions

Operating System – 2 Questions

Word Processing – 3 Questions

Electronic Spreadsheet – 3 Questions

Database Management System – 3 Questions

Presentation System – 1 Questions

Web Designing & Social Media- 1 Questions

Computer Network- 2 Questions

Cyber Security- 2 Questions

Hardware Maintenance & Troubleshooting- 2 Questions

Related Legislations & Institutions- 4 Questions

Total Questions – 25

Computer Operator Practical Exam Syllabus Topics

Devanagari Typing – 5 Marks

English Typing – 5 Marks

Word Processing – 12 Marks

Electronic Spreadsheet – 12 Marks

Database Management System – 6 Marks

Presentation System – 5 Marks

Web page Designing – 5 Marks

Total Marks – 50

Computer Operator Important Model Questions Answer Lok Sewa












                     
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